Privacy Policy

Privacy Policy – Sandcastle Fitness

Effective Date: October 10, 2025

At Sandcastle Fitness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, engage with our advertisements, or sign up for our programs.

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1. Information We Collect

We may collect the following types of information:
• Personal Information: Name, email address, phone number, and other details you provide when signing up for a free trial, membership, or inquiry.
• Usage Data: Information about how you use our website and social media pages (e.g., page views, clicks, and ad engagement).
• Device Data: Browser type, IP address, and cookies to improve site performance and personalize your experience.

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2. How We Use Your Information

We use your information to:
• Respond to your inquiries and provide membership information.
• Register and manage your gym account or trial pass.
• Send updates, promotions, or class schedules (you may unsubscribe anytime).
• Improve our services, advertising, and website performance.

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3. How We Share Your Information

We do not sell or rent your personal information. We may share limited data with:
• Service Providers: For email delivery, marketing, analytics, or payment processing.
• Advertising Platforms: (e.g., Meta, Google) to deliver relevant ads and measure performance.
• Legal Authorities: Only if required by law.

All third-party partners are required to maintain the same level of data protection we do.

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4. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations. You may request deletion of your data at any time (see Section 6).

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5. Cookies and Tracking

Our website and ads may use cookies or pixels (including Meta Pixel and Google Analytics) to:
• Understand how visitors interact with our site.
• Measure ad effectiveness and improve targeting.

You can disable cookies in your browser settings at any time.

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6. Your Rights

Under Canadian privacy laws (PIPEDA), you have the right to:
• Access or correct your personal information.
• Withdraw consent for marketing communications.
• Request deletion of your personal data.

To exercise these rights, contact us at info@sandcastlefitness.com.

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7. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or misuse.

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8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sandcastle Fitness
South Surrey, BC
📧 info@sandcastlefitness.com